Your privacy matters to us. This Privacy Policy explains exactly what personal data m11tot collects, why we collect it, how we protect it, and what rights you have as an Indonesian player on our platform.
m11tot collects only the personal data strictly necessary to operate your account, process transactions, and comply with identity verification requirements. We do not harvest data beyond what is needed.
All data transmitted between your device and the m11tot platform is protected by industry-standard 256-bit SSL encryption. Your financial and personal information is never transmitted in plain text.
m11tot does not sell, rent, or trade your personal data to third-party marketers, advertising networks, or data brokers under any circumstances. Your data is used solely to deliver our services.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a data request to our support team and we will respond within the timeframes set out in this policy.
m11tot uses cookies to maintain session security and improve platform performance. We explain exactly which cookies are used, why they are used, and how long they persist in this policy.
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Retention timelines are clearly defined within this policy.
About This Policy: This Privacy Policy applies to all personal data collected by m11tot in connection with the operation of the platform at https://m11tot.cam. By registering an account and using our services, you acknowledge that you have read, understood, and agree to the practices described in this document. If you do not agree, please discontinue use of the platform and contact us to close your account.
For the purposes of this Privacy Policy, the following definitions apply:
m11tot operates as the Data Controller for all Personal Data collected through the platform at https://m11tot.cam. As Data Controller, m11tot is responsible for determining how and why your Personal Data is processed and for ensuring that such processing complies with applicable data protection standards.
For all data protection inquiries, please contact our Data Protection team at the email address provided in clause 15 of this policy. We will acknowledge all data protection inquiries within 48 hours and provide a substantive response within 30 days of receipt.
When you create an m11tot account, we collect the following information:
To comply with our KYC obligations, we collect copies or photographs of the following documents:
When you deposit or withdraw funds, m11tot records the following:
When you access the m11tot platform, our servers automatically collect:
When you contact our support team via live chat, email, or any other channel, we retain a record of the communication including the content of messages, timestamps, and any attachments you submit. This allows us to maintain a consistent support history and resolve disputes effectively.
m11tot collects Personal Data through the following mechanisms:
m11tot processes your Personal Data for the following clearly defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Age and identity verification (KYC) | KYC documents, selfie photos, date of birth |
| Processing deposits and withdrawals | Financial transaction data, bank/e-wallet details |
| Fraud prevention and security | IP address, device data, transaction history |
| Customer support | Communications data, account data |
| Responsible gaming monitoring | Usage data, wagering history, session data |
| Platform performance improvement | Technical and usage data (anonymized where possible) |
| Regulatory compliance and audit | All categories, as required by applicable law |
m11tot does not use your Personal Data for any purpose beyond those listed above without first obtaining your explicit consent or where otherwise permitted by applicable law.
m11tot processes your Personal Data on one or more of the following legal bases:
Strict Policy: m11tot does not sell, rent, or trade your Personal Data to any third party for marketing or commercial purposes. Data is shared only with the categories of recipient listed below, strictly as necessary to deliver our services.
When you initiate a deposit or withdrawal, m11tot shares the minimum necessary transaction data with the relevant payment processor — which may include Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) or e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) — solely for the purpose of completing the requested transaction.
KYC document data is shared with our authorized third-party identity verification partner for the purpose of authenticating your identity and confirming your eligibility to use the platform. This partner processes data under a binding data processing agreement and may not use your data for any other purpose.
m11tot may share technical data (such as device fingerprint, IP address, and transaction patterns) with third-party fraud detection and risk management services to identify and prevent unauthorized account access, money laundering, and other fraudulent activity.
m11tot may disclose your Personal Data to a competent regulatory body, law enforcement authority, or court of law where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of m11tot's business, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer, and the acquiring entity will be bound by the terms of this Privacy Policy or a policy offering equivalent or greater protections.
m11tot is an internationally operated platform. Some of our third-party processors — including cloud infrastructure, KYC verification, and fraud prevention providers — may be located outside of Indonesia. Where Personal Data is transferred to a jurisdiction that does not provide a level of data protection equivalent to Indonesian standards, m11tot ensures that appropriate safeguards are in place, including:
By using the m11tot platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside Indonesia for the purposes described in this policy.
m11tot retains Personal Data for the minimum period necessary to fulfill the purpose for which it was collected, subject to any longer retention period required by law. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account, plus 5 years after closure |
| KYC identity documents | Duration of account, plus 5 years after closure |
| Financial transaction records | 7 years from the date of the transaction |
| Customer support communications | 3 years from the date of the last communication |
| Technical and usage logs | 12 months on a rolling basis |
| Cookie data (session cookies) | Deleted at end of browser session |
| Cookie data (persistent analytics cookies) | Up to 12 months from placement |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents re-identification.
m11tot implements a multi-layered approach to data security, incorporating both technical and organizational measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security framework includes:
While m11tot takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your m11tot account and to enable two-factor authentication.
The m11tot platform uses cookies and similar tracking technologies to maintain session security, optimize platform performance, and analyze usage patterns. We use the following categories of cookies:
These cookies are essential to the operation of the platform. They maintain your session state after login, prevent cross-site request forgery (CSRF), and ensure that security settings persist across pages. Strictly necessary cookies cannot be disabled without disrupting the functionality of the platform.
Functional cookies remember your preferences — such as your selected language, odds display format, and notification settings — so that you do not need to reconfigure them on each visit. These cookies persist for a maximum of 12 months.
We use analytics cookies to collect aggregated, anonymized data about how players interact with the platform — including the pages most frequently visited, average session duration, and device types used. This information is used solely to improve platform design and user experience. Analytics data is not linked to your personal account.
You may configure your browser to block or delete cookies at any time. Instructions for managing cookies are available in your browser's help documentation. Please note that disabling non-essential cookies may affect the functionality and user experience of certain platform features.
As a Data Subject, you have the following rights with respect to your Personal Data held by m11tot. To exercise any of these rights, submit a written request to our support team at the contact details in clause 15. We will respond within 30 days.
Request a copy of all Personal Data m11tot holds about you, along with information on how it is used and shared.
Request correction of any inaccurate or incomplete Personal Data held on your account without undue delay.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
Object to the processing of your Personal Data where that processing is based on legitimate interests, including direct marketing.
Request your Personal Data in a structured, machine-readable format that you can transfer to another service provider.
Request that m11tot restrict the processing of your Personal Data while a rectification or objection request is being reviewed.
Please note that certain rights may be limited where exercising them would conflict with m11tot's legal obligations — for example, financial transaction records must be retained for regulatory purposes regardless of an erasure request. We will always explain any limitation in our response to your request.
The m11tot platform is strictly intended for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is conducted during the KYC process for all accounts. If m11tot becomes aware that Personal Data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the source payment method pending investigation.
If you believe that a minor has registered an account on m11tot, please contact us immediately at the email address in clause 15 so that we can take prompt action.
m11tot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When material changes are made, we will notify you via your registered email address or through a prominent in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically. Continued use of the m11tot platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
For any questions, concerns, or formal requests relating to this Privacy Policy or the processing of your Personal Data, please contact the m11tot Data Protection team using the details below. All privacy-related inquiries must be submitted in writing.
For questions related to responsible gaming tools, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page. For general platform questions, our FAQ page may provide an immediate answer.
Our support team is available around the clock to address any data protection concerns. You can also explore our full Terms & Conditions, learn about responsible gaming tools, or browse our FAQ for quick answers.